Tell us what you think
Would you like to tell us about a positive experience you had with our customer service? Or tell us about something we did that you were not satisfied with?
Please send us your feedback using the following form:
We appreciate your positive comments and any suggestions you may have. We are very keen for all our customers to be satisfied!
What happens to your feedback?
We not only accept your positive comments; we are open to criticism and complaints. We analyse your suggestions and use them to improve our processes.
Some changes can be put into place quickly. Others need more time because there are technical aspects to deal with. We thank you for your understanding.
Answers to your questions
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Frequently asked questions
You may find your answer in our extensive base of frequently asked questions and answers.